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Privacy statement

Obtaining personal data:

If you use Zippit's services, you provide Zippit with a number of personal data yourself, or personal data is obtained from you in the context of the agreement. Personal data is understood to mean all data relating to an identified or identifiable natural person.

Categories of personal data

Zippit processes the following categories of personal data:

  1. Contact and name and address details

  2. Different delivery address

  3. Financial details

  4. Order history

  5. Other personal data provided by you.

Purpose of the processing

The personal data processed by Zippit are intended to:

  1. To contact you to inform you about the services you have purchased and their performance;

  2. Performing its services;

  3. Improving service provision;

  4. Making payments;

  5. Compliance with legal obligations;

  6. Carrying out marketing and communication expressions;

  7. Improving the website by analyzing visitor behavior on the website;

  8. Sending newsletters;

  9. Data exchange with third parties for the purpose of providing services.

Basis for processing

Processing personal data is only possible on the basis of the following grounds: (i) legal obligation, (ii) performance of agreement, (iii) obtained (explicit) consent of the data subjects, and (iv) legitimate interest. Personal data is processed when providing Zippit's services. Zippit only processes data that Zippit deems necessary for (improving) the service provision and handles the (personal) data that it has collected about you and your use of the services with care. The basis for processing this data is the agreement that you have entered into with Zippit. Personal data about you can also be processed by visiting the website www.zippit.nl or go-zippit.com if you have given permission for this.

Necessity of processing

The processing of your personal data is necessary to be able to perform the service. The services that Zippit offers cannot be fully performed without the processing of your personal data. If your explicit consent is required for specific purposes with regard to the personal data, you must give separate consent for this.

Automated decision-making

There is no automated decision-making.

Retention period

The personal data processed by Zippit are stored in accordance with the relevant laws and regulations. If a longer storage period is necessary based on laws or regulations, the personal data will be stored for a longer period in accordance with these requirements. All (obtained) personal data will not be stored for longer than strictly necessary.

Processing by third parties

Zippit shares personal data with third parties only if this is strictly necessary for the execution of an agreement and to comply with relevant laws and regulations. No personal data is sold. Zippit may be legally obliged to share personal data with third parties. If personal data is shared with third parties, processing agreements are concluded for this. The third parties with whom personal data is shared are:

  1. The delivery service(s) engaged, for the purpose of executing the agreement. The categories of personal data that are processed are contact and name and address details and location data.

  2. The Payment Provider, for the purpose of executing an agreement. The categories of personal data that are processed are financial data.

  3. The Bookkeeper, for the purpose of executing an agreement. The categories of personal data that are processed are contact and name and address details and financial data.

  4. Software suppliers, for the purpose of executing the agreement. The categories of personal data that are processed are location data, e-mail address and contact and name and address details.

  5. Website administrator, for the purpose of executing the agreement. The categories of personal data that are processed are location data, e-mail address and contact and name and address details. 

Security of Personal Data

Zippit takes the protection of your personal data seriously and, taking into account the state of the art, implementation costs, as well as the nature, scope, context and purposes of the processing and the varying likelihood and severity of the risks to the rights and freedoms of natural persons, takes appropriate technical and organisational measures to ensure a level of security appropriate to the risk.

Under 16 years old?

If you are a minor, i.e. younger than 16 years old, you may only give permission for the processing of your personal data with the permission of one of your parents or legal guardian. It is then important that your parent(s) or guardian reads this statement. They can also exercise the rights that you have with regard to the personal data that you leave with us, such as the right to object to the (further) processing of your personal data or the right to inspect and correct your data.

Disclaimer 

By using the website you agree to the disclaimer. Zippit reserves the right to change the content of its website and/or this disclaimer at any time without informing its customers and/or users of the website of this change. The content of the website has been compiled with the utmost care, but may nevertheless contain possible inaccuracies or be incomplete. Zippit accepts no liability whatsoever for damage caused by or resulting from the use of the website. Use of this website is entirely at the user's own risk. No rights can be derived from the content of the website. All texts on the website are protected by copyright and are the property of Zippit, unless they belong to third parties.

Cookie Statement

Zippit uses technical and functional cookies to optimize the website. Cookies are small text files that are sent by a visit to a website to make the user experience of visitors more efficient. Zippit is allowed, according to the law, to store cookies on your device if these cookies are strictly necessary to use the website. For other types of cookies your permission is required. We recommend that you accept the cookies in connection with the user-friendliness of the website. Visitors to the website have a check-in option.

The cookies that Zippit uses are functional cookies: these cookies ensure that the website works properly. These cookies do not affect personal privacy, so no permission needs to be requested or granted. These cookies are used to store your browser settings, for example, so that our website can be viewed in the best possible way, or so that the website remains accessible (load balancing), but also cookies that ensure that no other cookies may be placed (no-follow).

With your permission, we place ''tracking cookies'' on your computer. We use these cookies to track which pages you visit, in order to build a profile of your online behavior. This profile is not linked to your name, address, email address, etc., but only to tailor advertisements to your profile so that they are as relevant to you as possible.

Google cookies are also placed on the Zippit website for Google Analytics. We do not keep track of what you do on the internet. Google Analytics may be required by applicable laws and regulations to provide access to this data. As a result, Zippit cannot link information to a natural person. If you have any questions about this, please contact us at hello@zippit.nl

Use Social Media

Zippit uses third-party cookies to optimize the website. Some cookies are placed by third-party services that are displayed on the website. Third parties are Google Analytics and Social Media (LinkedIn, Tiktok, Facebook, Instagram). The privacy and cookie policy of the company in question applies to the use of cookies from other companies (third parties). When you click on the Social Media button on the website, a Social Media cookie is placed. This allows the Social Media party to recognize your IP address as soon as you share an article from the website. For the cookies of Social Media parties and the data and/or personal data that they collect with them, Zippit refers you to the privacy and cookie statements of these parties.

Browser settings 

If you do not want websites to place cookies on your device with which you view the website, you can adjust your browser settings. Before a cookie is placed, you will receive a warning and you must give permission for the cookie. If you do not do this, this may result in the website working less well, for example. You can adjust the settings of your browser so that your browser refuses all cookies and also cookies from third parties. You can also delete placed cookies. To do this, you must adjust the settings of your browser via preferences and then you can adjust the privacy settings.

This privacy statement does not apply to third party websites that are connected to this website by means of links. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Rights of data subjects

As a data subject, you have the following rights:

  1. Right to access;
    As a data subject, you have the right to obtain confirmation as to whether or not your personal data is being processed and, where that is the case, to obtain access to the processing thereof.

  2. Right to rectification;
    You have the right to obtain rectification and completion of incorrect data.
     

  3. Right to erasure;
    A data subject shall have the right to obtain the erasure of personal data concerning him or her without undue delay.
     

  4. Right to restriction of processing;
    As a data subject, you have the right to restrict the processing of your personal data. To do so, please contact Zippit

  5. Right to data portability;
    A data subject shall have the right to receive the personal data concerning him or her, which he or she has provided to Zippit, in a structured, commonly used and machine-readable format, and also to transmit those data to Zippit without hindrance from the controller to which the data were provided.

  6. Right to object;
    The data subject has the right to object, on grounds relating to his or her particular situation, at any time to processing of personal data concerning him or her, including profiling based on those provisions. Zippit shall no longer process the personal data unless there are compelling legitimate grounds for the processing which override the interests, freedoms and rights of the data subject relating to the exercise, establishment or defence of legal claims.
     

Complaint

If you have a complaint about the way in which Zippit handles your personal data, or wish to exercise one of the above-mentioned rights, you can contact us via the website or by e-mail via hello@zippit.nl . To ensure that you wish to exercise a right, Zippit requests that you send a copy of your ID. You can black out your passport photo and MRZ (strip with numbers at the bottom) to protect your privacy. Zippit will respond to your request as soon as possible, but no later than within 4 weeks. You can also file a complaint with the Dutch Data Protection Authority. This is the competent enforcement authority. You can contact them via this link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons .

Changes to Privacy Statement

Zippit may amend the privacy statement at any time. The most recent version is published on the website. Therefore, always check the website for the most recent version. If the new privacy statement has consequences for the way in which we process already collected data with regard to you, we will inform you of this by e-mail.

This version was last updated on April 13, 2024.